Privacy Policy

Bercom LLC · New Mexico, USA

SSL / TLS Encrypted

Support: Mon–Fri, 9:00–18:00 MT

Section 01

Overview

At Bercom LLC, trust is the foundation of every client relationship. This Privacy Policy explains how we collect, use, and protect your information when you visit bercom.art or engage our web design, brand identity, and social media management services.

Section 02

Information We Collect

We only collect information necessary to deliver our services and communicate effectively with clients:

✓Contact & Billing Information: Names, work email addresses, phone numbers, and billing addresses submitted via contact forms, strategy call bookings, or payment portals.
✓Business & Technical Data: Information about your website, social media profiles, software stack, and marketing challenges — provided voluntarily during discovery or form submissions.
✓Website Analytics: Non-personally identifiable data such as browser type, device information, and page visit timestamps — used to improve site performance.

Section 03

How We Use Your Information

Bercom LLC does not sell, rent, or lease customer data to third parties. Your information is used strictly to:

✓ Provide strategy audits, custom web design proposals, and brand setups
✓ Securely process payments through verified third-party gateways (Stripe and Payoneer)
✓ Deliver the digital assets, social media campaigns, and websites you have contracted us to build or manage
✓ Send project updates or newsletter communications if you have opted in — you may unsubscribe at any time

Section 04

Client Business & Social Data Confidentiality

Because we build and optimize digital presence and brand strategies, we maintain a strict boundary regarding your business data.

We do not claim ownership of, share, or repurpose your proprietary business data, customer lists, or internal metrics. Any data accessed while building your site, integrating your CRM, or managing your social accounts remains strictly confidential and is treated as your exclusive intellectual property.

Section 05

Data Security & Storage

We implement industry-standard security measures to protect against unauthorized access, alteration, or destruction of your personal and business information.

✓ All data transmitted through our website is secured via SSL/TLS encryption
✓ Full credit card numbers are never stored on our servers
✓ All payment processing is handled by PCI DSS-compliant third-party processors

Section 06

Third-Party Service Providers

We may share data with trusted partners strictly to help perform statistical analysis, host our website, provide customer support, or process payments. All such third parties are prohibited from using your personal information except to provide these specific services to Bercom LLC, and are required to maintain the confidentiality and security of your data.

Section 07

Your Privacy Rights

Depending on your state of residence (such as California, Virginia, or Colorado), you may have specific rights under US law. Regardless of location, we extend the following rights to all users:

✓ The right to request access to the personal data we hold about you
✓ The right to request correction of inaccurate data
✓ The right to request deletion of your personal data at any time

Our website and services are intended for a general business audience and are not directed at children under the age of 13. We do not knowingly collect personal information from children.

Section 08

Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your data rights, please contact us:

Bercom LLC Email: help@bercom.art
Phone: (302) 450-5467
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110, USA

Questions about your data? We respond within 24 hours on business days.

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